Case Studies
The case studies listed on this page showcase compelling success stories of disability inclusive hiring across diverse sectors. Each case reveals distinct business goals and motivations behind intentional disability inclusive hiring and retention practices. Despite the varied starting points, discover common threads in the resulting business benefits, outcomes, and shared successes. These case studies serve as a valuable resource for businesses seeking inspiration and guidance in fostering disability inclusion within their workforce.
Skilled Trades
Les Armoires Séguin (2019)
Founded in 2002, Les Armoires Séguin is a small skilled trades business that prioritizes accessibility in their designs. Learn about their success story with Fred, an employee who has ADHD and started as a student and now has grown into a skilled trades worker with Les Armoires Séguin. This case study demonstrates the company’s commitment to inclusivity and the competitive edge gained through diverse skills.
Halton Healthcare’s Commitment to Inclusion and Business Success (PDF)
Manufacturing
Onward Manufacturing Company Ltd. (2021)
Onward Manufacturing Company Limited, a leading gas barbecue grill manufacturer, demonstrates how inclusive hiring practices positively impact both business and community. Partnering with KW Career Compass, a not-for-profit organization supporting people who have a disability, Onward has successfully hired and retained motivated employees. By accessing this underutilized talent pool, Onward not only meets growing demand but also fosters community inclusivity, creating a win-win situation for the company and its employees.
Onward Manufacturing Company Limited Is Serving Up Some Sizzling Examples Of Inclusive Hiring (PDF)
ROCKWOOL (2019)
ROCKWOOL, a global stone wool insulation manufacturer, faced a challenge in meeting increased demand for its products while navigating labor shortages in the manufacturing sector. Collaborating with the Ontario Disability Employment Network and the Bob Rumball Canadian Centre of Excellence for the Deaf, ROCKWOOL revamped its recruitment practices to be more accessible. By making practical changes, including ASL interpreters and extended training, the company successfully hired six individuals from the Deaf community. These hires not only brought valuable skills but also contributed to a more inclusive workplace, demonstrating that accessibility is not just a social responsibility but a smart business move.
Onward Manufacturing Company Limited Is Serving Up Some Sizzling Examples Of Inclusive Hiring (PDF)
Healthcare
Halton Healthcare (2022)
Learn how Halton Healthcare, an award-winning healthcare organization, partnered with the Halton District School Board and Community Living Oakville to implement initiatives providing real work experience and training for people who have intellectual and/or developmental disabilities. Discover compelling success stories like Justin’s, showcasing how these initiatives not only enhance inclusivity in the workplace but also yield significant business benefits.
Halton Healthcare’s Commitment to Inclusion and Business Success (PDF)
University Health Network (2022)
As one of Canada’s leading hospital corporations, University Health Network addressed talent shortages by implementing disability inclusive hiring practices. Learn how Mesfin’s success story highlights the valuable contributions people who are neurodiverse bring to the healthcare sector, dispelling misconceptions and showcasing the untapped potential of the disability talent pool.
University Health Network’s Dedication to Inclusion Through Youth Work Program (PDF)
Holland Bloorview Kids Rehabilitation Hospital (2021)
Holland Bloorview Kids Rehabilitation Hospital is a Toronto-based hospital that prioritizes exceptional patient care alongside being an accessibility and inclusion leader. Learn how they challenge employer myths about hiring people who have a disability and strategically focus on youth who have a disability. Uncover real success stories like Ethan’s, a high school student who is neurodiverse and seamlessly integrated into the People & Culture team during a summer internship. His story demonstrates how minor accommodations can lead to organizational efficiency, improved mental health outcomes, and a more inclusive workforce.
Holland Bloorview Kids Rehabilitation Hospital Leading Inclusive Hiring Practices (PDF)
Hospitality
Cristina’s Tortina Shop (2021)
Cristina’s Tortina Shop, a bakery in Brampton, challenges misconceptions about employing people who have a disability. Owner Mary Lusso, inspired by her daughter Cristina, who has Down syndrome, opened the bakery to provide meaningful employment opportunities. Despite prevailing myths, the bakery’s success proves that people who have a disability contribute valuable skills and abilities. Lusso emphasizes how flexible work hours and individualized support can result in low turnover. Cristina’s Tortina Shop not only serves delicious treats but also promotes a fresh perspective on diversity and inclusion in the workplace.
Cristina’s Tortina Shop is Baking Up a Fresh Perspective on People with Special Needs (PDF)
Sodexo Canada (2019)
Sodexo Canada, a leader in on site food and facilities management services, found a highly skilled director of communications through its business network in 2017. Anna-Karina, the successful candidate, brought expertise in diversity and inclusion, fluency in English and French, and a unique perspective as someone who has a neurological disorder. Her impactful contributions to corporate communications have elevated Sodexo’s inclusivity, garnering recognition as a Top Diversity Employer.
How Diversity Within Sodexo Canada is Helping its Business Inside and Out (PDF)
General Business Case Studies
ODEN First Edition Compilation Cases
In these eleven case studies from the Ontario Disability Employment Network, each business has distinct goals and motivations for embracing intentional disability inclusive recruiting. Despite the diversity in objectives, the consistent thread lies in the shared business benefits, outcomes, and successes achieved through these inclusive practices.